Peter Walsh Consulting - telecoms consulting and optimisation

For a long time now I have wanted to focus on my skills and knowledge without the travel requirement and the stress of working in a high pressure environs. Whilst my position at DataRoom taught me more than I could have hoped for, everyone has a time limit and a tolerance level and I had reached my limits on both. My time to move on had clearly come. I wanted less travel time, a balanced working lifestyle and a lot less stress.

So I took a long hard look at what I wanted to do, who I wanted to do it with and how I wanted to be in my life. Where does my passion lie and what skills and knowledge can I share with my target market; businesses requiring insight into voice telecoms were some of the questions I asked myself.

It all starts with the age old problem businesses face with voice telecoms. Making and receiving phone calls is fundamental to just about every aspect of economic activity and the associated costs account for a substantial part of the operating expenses in any business.

Whilst these costs are unavoidable, they can be reduced. History and experience tells us that most businesses are spending too much time and money in the following key areas;

• making phone calls
• connecting to the back office when on the road
• renting infrastructure from service providers
• managing the costs associated with calls, connectivity and infrastructure

Managing these aspects of telecoms in business requires unique skills and knowledge specific to voice telecoms. Management teams often find it challenging to do so 100% effectively.

So I decided to start a consulting business, Peter Walsh Consulting, offering cost effective solutions for the management of voice telecoms. Our target market is businesses wishing to reduce telephone costs and sustain the savings into the future.

“Peter Walsh Consulting” is focused solely on voice telecommunications.

We get to understand your business need intimately. We have a deep understanding of how the service providers and vendors operate and we know how to build solutions that cater to your unique business requirements.

Our vision is to bridge the gap between the vendors / service providers and a business’s management team. Our strategy is ensuring your management team is able to deliver on a cost effective voice telecoms strategy.

Benefits of a partnership with Peter Walsh Consulting include;

• optimising voice traffic and infrastructure
• maximising savings
• ensuring continuity for the business
• increasing skills and knowledge
• improving business processes around telecoms
• documenting strateg
• sustaining cost reductions through up skilling and educating all the role player

What is the business need?

Procurement initiatives are typically contractual term and volume agreements, discounts on offer and least cost routing focussed. However this “service provider” or “vendor” facing approach is not ideal and leaves significant savings opportunities untouched.

9 out of 10 South African businesses become reliant on their vendors and service providers for knowledge and information. The manner in which this information is presented does not necessarily highlight areas of concern and is by definition not supplier independent and often not in the best interests of the business.

Using vendors and suppliers to “mark their own homework” can not only result in lost savings opportunities but there will also be no increase in the business’s knowledge and skills required to manage costs and sustain savings.

Even with traditional initiatives such as least cost routing [premicells], VoIP and supplier term and volume agreements in place; we find there to be anything from an additional 15% - 30% in savings left on the table when a service provider or vendor facing approach is used.

Managing voice telecoms is both time consuming and can be costly to sustain.

What can we offer your business?

• Optimisation of voice telecoms – call costs and infrastructure rentals
• Telecoms Auditing
• Telecoms Expense Management
• Supplier / Vendor Requests for Proposals
• Reduction in human resource requirements
• Increased in-house skills and knowledge

To learn more about our offerings, or read references from other businesses and service providers;

• phone - 083 441 6093
• email - peter.walsh@telkomsa.net
• web - http://www.linkedin.com/in/peterwalshzar
• blog - http://peterwalshconsulting.blogspot.com

Why Peter Walsh Consulting?

About Peter Walsh

Peter Walsh has 13 years experience consulting to large businesses in South Africa. 10 years of this was spent as founding shareholder and Sales Director for DataRoom; a Telecoms Expense Management [TEM] focused company in South Africa.

Businesses large and small have benefited from his experience; both in the South African marketplace and in his role developing the DataRoom solution offering.

Apart from extensive experience in consulting and TEM; he has sold and or consulted on PBX / IPT, LCR, Cell Phones, 3G cards, Wide Area Networks, Cell Phones and Telephone Management Systems. He has planned and implemented multiple points of failover for voice telecoms [redundancy] for businesses with up to 5000 employees on a single site.

Vendors such as Dimension Data and service providers such as Neotel, Nashua Mobile and Vox Orion have made use of his skills and knowledge to deliver better solutions and offerings into their clients or manage their own infrastructure.

References on: http://www.linkedin.com/in/peterwalshzar

His skill set in understanding and managing voice and voice infrastructure was honed whilst working with both the service providers and their customers; to ensure that the solutions we developed at DataRoom added value to all the roles players involved in managing voice telecoms.

About Peter Walsh Consulting

All consulting is done on a supplier independent basis. We work with the top telecoms consultants in the country and have the ability to support your business nationwide. We have strong relationships at all the main networks and service providers for fixed line and mobile in South Africa.

Understanding both the service providers and clients business need makes for a solid knowledge base and skill set when it comes to managing a business’s voice telecoms requirements.

We can optimise your voice traffic and voice infrastructure, assist you in negotiations with your suppliers, embed skills and knowledge into your business, help you formulate and document process and ensure you drive down costs and sustain the savings into the future.

Ends

Peter Walsh
Cape Town
Sept. 2010