Saturday, November 15, 2025

Hardware Onboarding, OEM Library & Partnerships

 

Connectivity Starts with the Device — We Make Sure It Works.

Your IoT solution is only as reliable as its weakest configuration.
Our OEM Library embeds resilience into devices from day one — eliminating field faults, misconfigurations, and costly downtime.

Call to Action:
👉 Explore the OEM Library | Become a Partner

Why Hardware Matters in the IoT Ecosystem

IoT success depends on harmony between the device, SIM, firmware, and network — not just signal strength. Most “network issues” start inside the device — wrong APN settings, missing firmware settings, or incorrect device profiles.

That’s why CommsCloud built an OEM Library — so integrators and OEMs can deploy confidently across Africa’s fragmented networks.

ProblemImpactCommsCloud Solution
Incorrect modem AT-commandsDevices fail to register or switch IMSIsPre-validated AT-command templates
Roaming lockoutsWeeks of downtimeMulti-IMSI + autonomous failover SIM applet
Unclear APN or PDP configDiagnostics blind spotsStandardized firmware + private APN guides
Untrained installersEscalation noiseStep-by-step onboarding + support checklists

The OEM Library

A growing repository of tested devices, firmware versions, and configuration guides, validated to perform across Southern and Central Africa.

Each certified profile includes:

  • Recommended SIM form factor (UICC/eUICC and MFF2)

  • APN and Billing PRofiles

  • SIM Manager Application – for performing a multitude of tasks and managing BULK SMS and Bulk IMSI switching – MacOS or Windows. 

  • Network registration logic (BAN enable, timeout best-practice values and server handshakes)

  • Power consumption and wake-logic profiles

  • Field validation report and configuration files, firmware versions

Sample OEMs: Teltonika • Queclink • Ruptela • Concox 

Partnership Pathways

For OEMs & Device Makers

  • Co-engineer firmware and AT-command settings for borderless connectivity

  • Joint validation and certification for Cloud Connect SIM performance

  • OEM Starter Bundles — pre-provisioned test SIMs and APN templates

  • Access to diagnostics APIs for automated device testing

For System Integrators & Solution Builders

  • White-label documentation and configuration checklists

  • Early access to firmware updates and network patches

  • Co-marketing and case-study collaboration

Proof & Performance

“We don’t sell SIMs — we engineer uptime.” 

Each certified device in the OEM Library is tested for:

  • Zero roaming downtime through multi-IMSI failover

  • Full diagnostics visibility via floCONNECT (SIM + device + network insight)

  • Local breakout performance validated per corridor

  • Firmware stability under power-cycle and reset testing

These standards align with findings from the Kaleido Connectivity Revolution Report and Transforma Insights’ AI-Ready IoT research, underscoring the importance of localisation and edge intelligence for reliability in Africa.

Partner with CommsCloud

Ready to Build Resilience In?
Become a CommsCloud OEM Partner. Gain access to our onboarding toolkit, validation sandbox, and joint marketing support.

Technical Resource Downloads

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